🔒 Data Protection
Your information is a trust we take seriously at runex888. Everything about what data we hold, why we hold it, and who we share it with is set out openly here. No hidden agendas.
The data protection policy runex888 follows to keep your information safe
Every connection at runex888 is secured with bank-grade SSL 256-bit encryption. From login to payment, all data travels through encrypted channels — no one can intercept it in transit.
Your name, mobile number, transaction details, and gaming activity are never sold to third parties. runex888 has never deviated from this policy.
We collect only what is necessary. runex888 does not request or store any information that is not required to provide the service.
Your password is never stored in plain text. It is kept only in hashed (encrypted) form, meaning no runex888 employee can ever view your password.
Runex888's data storage and protection systems are regularly audited by independent security experts. Any vulnerabilities identified are resolved immediately.
You always have the right to view, correct, or request deletion of your personal data. runex888 fulfills reasonable requests within 7 business days.
Runex888 (referred to as "we" or "the platform") operates an online gaming and Sports Betting service for users in Bangladesh. This privacy policy explains what information we collect, why we collect it, how we use it, and what rights you have.
This policy applies to all users of the runex888.best website and mobile application — whether you are a registered member or not. Even general browsing results in some minimal data being collected automatically, and that is explained in detail here.
Runex888 believes transparency is the best policy. That's why this entire document is written in Bengali — so every user can understand, in their own language, exactly how their data is managed.
Runex888 collects data in two ways — what you provide directly, and what is gathered automatically.
What you provide directly:
Automatically collected information:
Runex888 uses the data it collects solely for the following purposes:
| Purpose of Use | How your data is used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, mobile number, password | Contractual Obligation |
| Payment Processing | Mobile Banking Number | Contractual Obligation |
| Identity verification (KYC) | National ID Card | Legal Obligation |
| Customer service delivery | Communication History | Legitimate Interest |
| Fraud prevention | IP, device, and transaction information | Legal Obligation |
| Service Improvement | Usage Patterns (anonymised) | Legitimate Interest |
| Promotional Communications | Mobile number (with consent) | Your Consent |
If you no longer wish to receive promotional messages, you can turn them off at any time through Settings or by contacting our support team. This will have no effect on your account or access to services.
Runex888 does not retain data beyond what is necessary. The general policy is as follows:
Once the defined retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
Runex888 does not sell or rent your personal data. However, certain information may be shared in the following limited circumstances:
All third parties mentioned above are bound by data protection clauses in our agreements with them. They are not permitted to use any information they receive beyond the specified purpose.
Cookies are small text files stored in your browser. runex888 uses the following types of cookies:
| Cookie type | Purpose | Retention period | Can it be disabled? |
|---|---|---|---|
| Login sessions, security | Upon Session End | No (required for the service) | |
| Language preferences, game settings | 30 days | Yes | |
| Site Usage Statistics | 1 Year | Yes |
Functional and analytics cookies can be disabled at any time through your browser settings. Disabling essential cookies will prevent login and payment features from working.
The same policy applies to the mobile app, though local storage is used instead of cookies. You can manage your preferences through the app's settings.
Runex888 follows the highest industry standards to protect your data. Our technical and administrative security measures include:
In the event of a security breach, affected users will be notified within 72 hours and the necessary steps will be taken.
Every registered member of runex888 has the following rights regarding their personal data:
To exercise any of these rights, email support@runex888.best or contact us via Live Chat. All requests are logged and resolved as quickly as possible.
Runex888 may update this Privacy Policy at any time. When changes are made:
The "Last Updated" date shown at the top of this page always reflects the date of the most recent revision.
If you have any questions or concerns about this Privacy Policy, please get in touch with us:
For privacy-related requests, we aim to send an initial response within 48 hours. Complex cases may take up to 15 business days to resolve fully.
Runex888 believes privacy is a fundamental right. We are committed to upholding this policy strictly across every member of our team.
Runex888 ensures protection at every level
We understand that many people feel uneasy sharing personal information online. That's exactly why runex888 has made technical security a top priority from day one.
Your mobile banking PIN, password, or card number never reaches runex888's servers — the payment gateway handles that directly. We only receive confirmation of whether the transaction was successful.
When signing up on an online gaming platform, many people wonder — where will they use my number, and is my transaction data really safe? These are completely valid concerns. From day one, runex888 has believed that the best way to earn user trust is through transparency. That's why our privacy policy isn't buried in fine print — it's written clearly, in Bangla.
The mobile number you provide when registering with runex888 is used for two purposes only — to verify your account and to send critical security messages. It is never shared with advertising companies, third-party marketers, or data brokers. If you prefer not to receive promotional messages, you have the option to turn those off.
It's worth explaining how payments work in a bit more detail. When you make a payment via bKash, your bKash PIN and the entire transaction are processed on bKash's own servers. runex888 only receives a "success" or "failure" signal from bKash. Your PIN or card details are never stored in any runex888 database. This is the standard operating method for all modern payment gateways.
Many users wonder why a copy of their national ID is required. This is part of the KYC (Know Your Customer) process, which international financial regulators have made mandatory. Its purpose is to prevent underage access and fraud. runex888 stores these documents in a secure, encrypted folder — accessible only to designated members of the verification team, and only when needed for verification purposes.
Data about your gaming habits — such as which games you play most and when you're active — is collected automatically and used primarily to improve runex888's services. Knowing which types of games are popular and where issues arise helps us deliver a better experience. This information is never linked to your name or shared externally.
On the subject of cybersecurity, runex888 commissions an independent security team to conduct a full system review every three months. Any vulnerabilities found during these reviews are addressed promptly. To date, no major data breach has occurred, and we are committed to maintaining this standard going forward.
Ultimately, your own role matters too. runex888 can provide every technical safeguard available, but if your password is weak or shared with someone else, your account security is at risk. Use a strong password, never share your OTP with anyone, and never give your login credentials to a stranger.
Your well-being matters to us just as much as the security of your data.
Learn moreQuestions About Account Security & Deposits
At runex888, your data is protected, payments are secure, and full support is available in Bangla. A 100% bonus on your first deposit is waiting for you.